AlexaFit Mobile Application – Privacy Policy

Effective Date: 09 February 2025

This Privacy Policy explains how personal data is collected, used, and protected when you use the AlexaFit mobile application (the “Application”).

The Application is operated by:

Lucsoft SL
Urbanizacion Paraiso de la Bahia, Bloque 1, H
Casares Costa, 29690
Malaga, Spain
Email: lucsoft.sl@gmail.com

Lucsoft SL acts as the data controller for personal data collected through the Application.

1. Information We Collect

1.1 Information You Provide

• Name and email address
• Account login credentials
• Body metrics (e.g., weight, body composition)
• Nutrition and fitness-related information
• Photos uploaded by you
• Support communications

1.2 Special Category Data (Health Data)

Body metrics, nutrition data, and fitness-related information may qualify as health data under applicable data protection laws.

We process this data only with your explicit consent and solely for providing AlexaFit services.

1.3 Automatically Collected Data

• Device type and operating system
• Unique device identifiers
• IP address
• Usage and interaction data
• Crash reports and diagnostics

2. How We Use Your Information

• To create and manage your account
• To provide fitness and nutrition tracking features
• To personalize your experience
• To process subscriptions
• To improve app performance and stability
• To communicate important updates
• To comply with legal obligations

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your data under the following legal bases:

• Contract: To provide services you request
• Consent: For health data and optional communications
• Legitimate Interest: To improve and secure the Application
• Legal Obligation: Where required by law

4. Subscriptions & Payment Data

All in-app purchases and subscriptions are processed through Apple App Store or Google Play Store.

Subscription management is facilitated by RevenueCat.

Lucsoft SL does not store full credit card details. Payment information is handled directly by the respective app store provider.

5. Third-Party Service Providers

The Application integrates third-party services that may process personal data, including:

• Apple App Store
• Google Play Store
• RevenueCat
• Firebase (Google Analytics for Firebase)
• Amplitude

These providers process data according to their own privacy policies.

6. International Data Transfers

Your data may be transferred outside the European Economic Area, including to the United States.

Where such transfers occur, we ensure appropriate safeguards are implemented, including Standard Contractual Clauses approved by the European Commission.

7. Data Retention

We retain personal data for as long as your account remains active and as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

You may request deletion of your account at any time.

8. Security

We implement appropriate technical and organizational measures to protect your personal data. However, no system can guarantee absolute security.

9. Your Rights

If you are located in the EEA or in jurisdictions with similar laws, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion
• Restrict processing
• Object to processing
• Data portability
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority

To exercise your rights, contact: lucsoft.sl@gmail.com

10. US Privacy Rights

If you are a resident of certain US states, including California, you may have rights under applicable privacy laws, including the right to request access or deletion of your personal data.

We do not sell personal information.

11. Children’s Privacy

The Application is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be published within the Application with a revised effective date.

13. Contact

If you have questions about this Privacy Policy or your personal data:

Lucsoft SL
lucsoft.sl@gmail.com